Housing Discrimination London 2023

FREQUENTLY ASKED QUESTIONS

COMPENSATION

In a claim for discrimination you might be able to get compensation for: ✓ any money you’ve lost because of the discrimination, this is called financial loss ✓ the emotional impact of the discrimination, such as hurt or distress, this is called injury to feelings ✓ a personal injury such as depression or a physical injury, caused by the discrimination ✓ any exceptionally bad behaviour from the other side - this is called aggravated damages

Q: Are there time limits for making a claim in the county court? A: Yes there are strict time limits and a claim must be brought within 6 months less one day of the act you’re complaining about. The court can allow a claim outside the time limits, but only if it considers it just and equitable to do so. Q: How do I calculate the time limit if the discrimination keeps happening? A: If it is a continuing act then the time only begins to run when the last act is completed. Q: Is there anything else I can do instead of making a claim? A: Yes you could complain directly to the person or organisation or look at alternatives such as mediation . Q: Do I need to tell my landlord I am going to make a claim for discrimination against them? A: Yes the court will expect you to send your landlord a letter of claim and allow your landlord to respond before you issue a claim. You might well be able to resolve the matter at this stage.

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